We Collect Only What We Need
tmt play limits data collection to what is genuinely required to operate your account, process Philippine peso transactions, verify your identity, and keep the platform secure. We do not gather data speculatively.
Last reviewed: 2025
tmt play Privacy Policy — How We Handle Your Personal Data
At tmt play, we understand that how your personal information is handled matters just as much as the games you play. This Privacy Policy explains in plain language what data we collect, why we collect it, who sees it, how long we keep it, and what your rights are as a member in the Philippines. Reading it before you register takes only a few minutes and puts you in a better position to make informed decisions about your account.
No data sold to third parties
Encrypted connections
Philippine member rights
Contact: support@tmtplay.my
Privacy at a glance
Six Things tmt play Does to Protect Your Information
These are the commitments behind the full policy text below. Every one of these points is explained in detail further down the page.
Your Data Is Never Sold
tmt play does not sell, rent, or trade your personal information to advertisers or unrelated third parties. Any sharing with partners happens strictly for operational purposes and under confidentiality obligations.
Secure Connections Throughout
All communication between your device and the tmt play platform uses encrypted connections. Sensitive data in storage is handled with appropriate technical safeguards suited to a financial services environment.
Defined Retention Periods
tmt play does not keep your personal data indefinitely. Retention periods are set according to the purpose for which the data was collected and applicable Philippine regulatory requirements.
You Have Meaningful Rights
As a Philippine member, you can ask tmt play what data we hold about you, request corrections to inaccurate information, and ask for certain data to be deleted where there is no overriding legal reason to retain it.
Plain-Language Communication
tmt play writes its privacy communications in clear, accessible English rather than dense legal language. If something in this policy is unclear, contact us at support@tmtplay.my and we will explain it directly.
Data Controller
tmt play operates the online gaming platform available at tmtplay.my and acts as the data controller for all personal information collected from members and visitors. This means tmt play decides why personal data is collected and how it is used. If you have any questions about this Privacy Policy or about the personal data tmt play holds about you, the first point of contact is our support team at support@tmtplay.my.
This Privacy Policy applies to all personal data processed in connection with your tmt play account, your use of our games and services, and your interactions with the platform — whether through a browser on a smartphone, tablet, or desktop device.
What Personal Data tmt play Collects
The personal data we collect falls into several categories depending on how you interact with the tmt play platform.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration and KYC verification |
| Contact Data | Email address, mobile number, home address | Registration and account updates |
| Financial Data | GCash number, bank account reference, transaction history | Deposits, withdrawals, KYC |
| Technical Data | IP address, device type, browser version, session identifiers | Each platform visit automatically |
| Usage Data | Games played, bet history, login timestamps, session duration | Ongoing platform use |
| Communications Data | Support messages, email replies, feedback submissions | When you contact tmt play |
| Verification Documents | Copies of government-issued ID, proof of address, payment confirmation | KYC process |
tmt play does not intentionally collect sensitive personal information such as medical records, religious beliefs, or political opinions. If any such data is inadvertently shared in a support communication, it will not be processed for any purpose beyond addressing the immediate query.
How tmt play Collects Your Data
tmt play collects personal data through several channels depending on how you engage with the platform.
- 1
Direct submission: When you register for a tmt play account, update your profile, submit a KYC document, make a deposit or withdrawal, or contact our support team, you provide data directly to us.
- 2
Automated collection: When you visit or use the tmt play platform, our systems automatically collect technical data including your IP address, device identifiers, browser type, and the pages or games you access. This happens through standard web logging, session cookies, and similar technologies.
- 3
Verification providers: Where identity or document verification is conducted with the assistance of a third-party provider, tmt play may receive a verification result and associated confirmation data from that provider as part of the KYC process.
- 4
Payment processors: When you make a deposit or withdrawal through GCash, Maya, BDO, BPI, or another supported Philippine payment method, transaction confirmation details are passed to tmt play by the payment provider to update your account balance and transaction record.
Why tmt play Uses Your Personal Data
Every piece of personal data collected by tmt play is used for a specific, defined purpose. We do not process data beyond what is needed for the purposes listed below.
- 1
Account creation and management: To set up and maintain your tmt play member profile, verify your identity, and keep your account information accurate and current.
- 2
Transaction processing: To receive deposits, settle winning bets, process withdrawal requests in Philippine pesos, and maintain a complete and accurate transaction history on your account.
- 3
Regulatory compliance: To meet Know Your Customer obligations, anti-money laundering requirements, and any other legal or regulatory requirements applicable to the tmt play platform in the Philippines.
- 4
Fraud prevention and security: To detect and investigate suspicious account activity, protect members from unauthorised access, and prevent the platform from being used for illegal purposes.
- 5
Responsible gaming: To monitor activity patterns that may indicate problem gambling behaviour and, where appropriate, to apply the protective measures described in the tmt play Responsible Gaming programme.
- 6
Customer support: To respond to your queries, investigate complaints, and maintain a record of communications sufficient to resolve disputes fairly.
- 7
Platform improvement: To analyse aggregated, anonymised usage patterns and identify areas where the tmt play experience can be made clearer or more reliable for Philippine members.
- 8
Service communications: To send you transaction confirmations, important account notices, and material changes to platform policies. tmt play does not send unsolicited marketing to members who have not opted in.
Legal Basis for Processing
tmt play processes personal data on the following legal grounds depending on the purpose of processing.
Contract Performance
Processing your identity, contact, and financial data is necessary for tmt play to deliver the gaming service you signed up for — including processing your bets and managing your Philippine peso account balance.
Legal Obligation
KYC verification, transaction record-keeping, and anti-money laundering monitoring are required by applicable Philippine law and regulatory obligations that tmt play must comply with regardless of member preference.
Legitimate Interests
Processing for fraud detection, platform security, and aggregated usage analysis is carried out on the basis of tmt play's legitimate interest in maintaining a safe, functional platform for all members.
Consent
Where tmt play sends optional communications such as promotional messages, this is done only with your explicit consent. You may withdraw that consent at any time by contacting support@tmtplay.my.
Sharing Your Data
tmt play shares personal data only in the circumstances described below. We do not sell your data to advertisers, data brokers, or unrelated commercial parties under any circumstances.
- 1
Payment service providers: Filipino payment platforms such as GCash, Maya, BPI, BDO, and others receive only the transaction data necessary to process your specific deposit or withdrawal. They operate under their own privacy policies.
- 2
Identity verification providers: Where a third-party service assists in verifying government-issued documents or addresses during the tmt play KYC process, relevant document data is shared with that provider under strict confidentiality terms.
- 3
Regulatory authorities: tmt play will disclose member data to Philippine regulatory or law enforcement bodies where required by law, a valid court order, or an official regulatory demand. We will not voluntarily disclose data beyond what is legally required.
- 4
Fraud prevention networks: In cases of suspected fraud or money laundering, limited identity data may be shared with specialist fraud prevention services to protect the platform and its members.
- 5
Business transfers: In the event of a merger, acquisition, or restructuring involving the tmt play platform, member data may be transferred to the successor entity. You would be notified of any such change in advance.
How Long tmt play Keeps Your Data
- 1
Active account data — identity, contact, and account details — is retained for the duration of your tmt play membership and for a minimum period after closure as required by applicable Philippine regulations.
- 2
Transaction records including deposits, withdrawals, and bet history are retained for the period required by anti-money laundering regulations, typically a minimum of five years from the date of the transaction.
- 3
KYC documents are retained for the legally required period after account closure or the completion of the relevant verification process.
- 4
Support communications are kept for a period sufficient to resolve any related dispute or complaint and to meet any applicable statutory limitation period.
- 5
Technical and usage data collected automatically is retained for a shorter period consistent with its purpose of platform operation and security monitoring.
- 6
When personal data is no longer required and there is no legal obligation to retain it, tmt play will delete or permanently anonymise it in a manner that prevents reconstruction.
Cookies and Similar Technologies
The tmt play platform uses cookies and similar browser-based technologies to make the platform function correctly and to understand how it is being used. Here is a plain summary of the types in use.
Most modern smartphone and desktop browsers allow you to view, block, or delete cookies through their settings. Blocking essential cookies will prevent tmt play from functioning correctly. Blocking non-essential cookies will not affect your ability to use your account.
How tmt play Secures Your Data
tmt play applies technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure.
- 1
All data transmitted between your browser or app and the tmt play platform is protected by encryption. This applies to login sessions, transaction submissions, and any form involving personal information.
- 2
Access to member account data within tmt play is restricted to personnel who genuinely need it to perform their role. Access controls are reviewed regularly.
- 3
Stored sensitive data, including financial references and identity records, is handled with additional technical protections appropriate to its sensitivity.
- 4
tmt play tests and monitors its systems for vulnerabilities. In the event of a data breach that poses a risk to members, affected individuals will be notified in line with applicable requirements.
- 5
On your end, you can help protect your tmt play data by using a strong, unique password, not sharing your credentials with anyone, and logging out after sessions on shared devices.
Your Privacy Rights as a Philippine Member
As a member whose data is processed by tmt play, you have several rights regarding your personal information. You can exercise any of these by contacting support@tmtplay.my from the email address associated with your account.
Right to Access
You can request a copy of the personal data tmt play holds about you. We will respond within a reasonable period and may need to verify your identity before releasing any information.
Right to Correction
If any personal data held by tmt play is inaccurate or outdated, you have the right to request that it be corrected. For straightforward updates like contact details, this can be done directly in your account settings.
Right to Erasure
You may request that tmt play delete personal data where there is no overriding legal reason to retain it. Note that regulatory requirements around transaction and KYC records may limit the scope of this right.
Right to Object
Where tmt play processes data on the basis of legitimate interest — such as for analytics — you may object to that processing. We will review the objection and respond in writing.
Right to Portability
For data you provided directly and that tmt play processes on the basis of contract or consent, you may request a copy in a structured, machine-readable format where technically feasible.
Right to Withdraw Consent
Where tmt play relies on your consent for a specific processing activity — such as optional marketing messages — you may withdraw that consent at any time without affecting data processed before withdrawal.
How to Submit a Privacy Request
Email support@tmtplay.my with the subject line "Privacy Request" and include your registered account email address. Do not include your password or full payment card details in the email. tmt play will acknowledge your request and may ask for identity verification before proceeding.
Minors and tmt play
tmt play is strictly for adults of legal gambling age in the Philippines. We do not knowingly collect or process personal data from minors. If a minor registers using false information, any data collected will be deleted upon discovery and the account will be closed immediately.
Parents and guardians who believe a minor may have accessed the tmt play platform should contact us immediately at support@tmtplay.my so that we can take prompt action. We take the protection of young people seriously and will act without delay on credible reports of this kind.
Account holders are responsible for keeping tmt play login credentials away from minors in their household and for ensuring that payment methods connected to the account cannot be accessed by anyone below legal gambling age.
Changes to This Privacy Policy
- 1
tmt play may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. The date at the top of this page indicates when the policy was last reviewed.
- 2
Material changes — those that significantly affect how your data is used or your rights as a member — will be communicated by a notice posted on the tmt play platform or sent to your registered email address before the change takes effect.
- 3
Continued use of the tmt play platform after a revised Privacy Policy takes effect constitutes acceptance of the updated version. If you do not accept the revised policy, you should stop using the platform and contact us to request account closure.
Contact tmt play About Privacy
If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal information is being handled, please reach out to the tmt play support team using the contact details below.
Privacy Contact
Email: support@tmtplay.my
Subject line: "Privacy Policy Enquiry" or "Privacy Request"
Please include your registered account email address and a clear description of your question or request. We will acknowledge receipt and aim to respond fully within a reasonable period. Identity verification may be required before we can action certain requests.
This Privacy Policy is governed by applicable Philippine law. Nothing in this document limits any rights you may have as a consumer under Philippine legislation.
Ready to Join tmt play?
Now that you know how tmt play handles your personal data, you can register with confidence. Creating an account is free and takes only a few minutes. All transactions are in Philippine pesos.